This certificate will provide the student a comprehensive overview of public relations and quality management in healthcare settings. The course will equip the student with the best practices of implementing a quality system in a hospital or other healthcare organization. Patient Relations Associate are appointed in each hospital. The associates at a medical office is responsible for much of the day-to-day client facing business of a healthcare facility that includes arranging appointments, greeting visitors, organizing charts, confirming appointments, handling payments, and anything else the healthcare facility needs taken care of on an administrative level
After completing this course, participants will be able to:
Holistic teaching method (blended learning) characterized by its focus approach, stressing the importance of scenario based practice with the help of latest tools and techniques. There will be comprehensive lab work requiring demonstrated competency to receive a satisfactory grade.